Concerns - Section C

Question QC1A asks whether the user has experienced privacy violations. Certain options are provided.

QC2A to QC4 in our survey addresses privacy concerns. In measuring privacy concerns, we also examine the link between concerns and steps taken to address these concerns. To this end, we have asked about the steps, if any, that users took to address these concerns and we have also included additional relevant questions (QC3A). Our intention in this has been to identify the extent to which there is a link between privacy concerns and changes in attitudes towards Internet use. This question is important from a ‘privacy concern’ perspective, as taking steps indicates a stronger concern than otherwise.

Questions QC5, QC7, QC8 and QC9 are set to provide a measure of advertising and commercialisation concerns. Following the logic outlined above in the case of privacy, we included a question (QC9) of consideration of alternatives.

Questions QC10 to QC13 are on monopolies, and examine attitudes towards the dominant presence of an Internet service provider, social networking site, or search engine (questions QC10 to QC13). We also have included one question on consideration of alternatives (question QC13).

The last set of questions in section C, relate to the theme of Internet governance and electronic democracy, and consists of questions on: taxation of large Internet corporations, equality of access and skills (digital divide), unequal online visibility on social networks, and access to online content (questions QC15 to QC18).

Title	Histogram (png)	Histogram (pdf)
QC 10A Let us assume you live in a city where there is only one Internet service provider. How would you feel about that?	no title with title	no title with title
QC 11A How do you feel about the fact that Facebook is the social network site that most people use?	no title with title	no title with title
QC 12A How do you feel about the fact that Google is the only search engine that most people use?	no title with title	no title with title
QC 13 Would you consider using alternative platforms instead of Facebook, Twitter, YouTube, or Google to avoid such monopoly effects as these seem to have at the moment?	no title with title	no title with title
QC 15 How do you feel about the fact that many of the large corporate Internet organisations have been found evading taxes in several countries?	no title with title	no title with title
QC 16 How do you feel about the fact that not all citizens have Internet access or the necessary skills?	no title with title	no title with title
QC 17 How do you feel about the fact that an Internet user might have a much smaller number of followers than a celebrity or a company that can afford to employ managers for their social media accounts and build a large audience?	no title with title	no title with title
QC 18 How do you feel about the fact that more and more online newspapers charge subscription fees for access of their articles?	no title with title	no title with title
QC 1A_SQ002 Have you experienced privacy violations in respect to any of the following Internet services? [Email account (e.g. spam or hacking)]	no title with title	no title with title
QC 1A_SQ003 Have you experienced privacy violations in respect to any of the following Internet services? [Social media platforms]	no title with title	no title with title
QC 1A_SQ004 Have you experienced privacy violations in respect to any of the following Internet services? [Online shopping]	no title with title	no title with title
QC 1A_SQ005 Have you experienced privacy violations in respect to any of the following Internet services? [Online banking]	no title with title	no title with title
QC 1A_SQ006 Have you experienced privacy violations in respect to any of the following Internet services? [Search engine]	no title with title	no title with title
QC 1A_SQ007 Have you experienced privacy violations in respect to any of the following Internet services? [Mobile phone use]	no title with title	no title with title
QC 1A_SQ008 Have you experienced privacy violations in respect to any of the following Internet services? [I have not experienced any of the above]	no title with title	no title with title
QC 2A Please consider the following statement. Users do not have control over how personal information is collected and used by online companies.	no title with title	no title with title
QC 2B Please consider the following statement. Most online businesses handle the personal information they collect about users in a proper and confidential way.	no title with title	no title with title
QC 2C Please consider the following statement. Existing laws and organisational practices provide a reasonable level of protection for users’ online privacy today.	no title with title	no title with title
QC 2D How do you feel about the fact that search engines and social networking sites like Google, YouTube and Facebook use your personal data for profit-making purposes?	no title with title	no title with title
QC 2E How do you feel that data about online activity of the users (e.g. websites or online platforms visited), and the relevant personal communication may be...ernet companies and other organisations, such as the police, secret services or insurance companies?	no title with title	no title with title
QC 3A_SQ001 In the light of any of the above concerns that you might have, have you taken any steps? [I have reduced my use of the Internet to the minimum]	no title with title	no title with title
QC 3A_SQ003 In the light of any of the above concerns that you might have, have you taken any steps? [I have stopped using open Wi-Fi]	no title with title	no title with title
QC 3A_SQ004 In the light of any of the above concerns that you might have, have you taken any steps? [I have stopped using the online service(s) I have concerns about]	no title with title	no title with title
QC 3A_SQ005 In the light of any of the above concerns that you might have, have you taken any steps? [I have reduced the frequency of usage of the online service(s) I have concerns about]	no title with title	no title with title
QC 3A_SQ006 In the light of any of the above concerns that you might have, have you taken any steps? [I have paid more attention to the terms of use and privacy policies of online services and Internet service providers]	no title with title	no title with title
QC 3A_SQ007 In the light of any of the above concerns that you might have, have you taken any steps? [I have changed my default privacy settings (e.g. on Facebook)]	no title with title	no title with title
QC 3A_SQ008 In the light of any of the above concerns that you might have, have you taken any steps? [I have blocked certain applications on social media (e.g. Facebook birthday calendar)]	no title with title	no title with title
QC 3A_SQ009 In the light of any of the above concerns that you might have, have you taken any steps? [I have used ad-block software]	no title with title	no title with title
QC 3A_SQ010 In the light of any of the above concerns that you might have, have you taken any steps? [I have used a service that anonymises or encrypts my online data or identity]	no title with title	no title with title
QC 3A_SQ011 In the light of any of the above concerns that you might have, have you taken any steps? [I have not taken any steps]	no title with title	no title with title
QC 3A_SQ012 In the light of any of the above concerns that you might have, have you taken any steps? [I have taken other steps]	no title with title	no title with title
QC 4 Would you consider using alternative platforms instead of Facebook, Twitter, YouTube or Google, if this choice would provide better control of your data and privacy?	no title with title	no title with title
QC 5 How do you feel about the fact that providers of websites, search engines, or social media sites can use your personal information to deliver targeted advertisements to you?	no title with title	no title with title
QC 7 How do you feel about the amount of advertisements on the Internet?	no title with title	no title with title
QC 8 What do you think about the idea that when you register your new account at an online platform, you have the option to choose whether you want to see advertisements or not?	no title with title	no title with title
QC 9 Would you consider using alternative platforms instead of Facebook, Twitter, YouTube, or Google, if this choice would mean receiving no advertisements?	no title with title	no title with title